Youtube

As one of the most popular websites, Youtube has always been serving as the main Internet platform in video uploading and broadcasting in most countries. In other context, it is the website where most of the Internet users are searching for audio-visual information. The user community has been growing steadily after several implementations of introducing a dynamic, user friendly, interactive interface. At the same time, the users can easily stay connected with video producers via subscriptions. Although Youtube is not a social network like Facebook, it is still obliged to take care of this large community and control the privacy, harmony and benefits of the community.

I don't know if I'm an active user of Youtube. I watched a lot of videos. I have an account but I rarely subscribe to any channels or providing feedbacks via leaving comment. At the same time, I don't bother to like or dislike a video at all. However I do observe how the community has been abusing their right regarding their freedom of speech. It is fascinating yet surprising to notice how easily human beings can be so juvenile, ignorant and abusive when they are granted the anonymity. And here comes the main point of this post. I would like to leave my opinions here concerning the way Youtube has been changing its feedback-providing system from what I slightly observed.

Once upon a time, Youtube was practicing a rating system which people normally called "five-star rating system". For example, if there were two groups of similar number of users rated 3 stars and 4 stars each, an average rating of 3.5 stars would be shown below the video. After that, this rating system was changed to what I called "bar rating system". Users were allowed to like or dislike a video without being given a scale to rate a video. The numbers of likes and dislikes were accumulated and displayed by two bars of green and red to show the video viewers a comparison. Now, Youtube has altered the "bar rating system". Only numbers of likes and dislikes are shown instead.

Before continue elaborating on my point of views, I would really like to determine the actual purpose of implementing a rating system. Groups of users can be differentiated in term of their interest, video making experience and so on. Some users would like to know how good their videos are made from the ratings given, while some of them are not interested to know the rating because they just share videos to close friends or relatives without editing. I don't know if we can completely disable all the rating and feedback in a video. At the moment, I would like to link the rating system to another website, The Internet Movie Database (IMDb). The website is proving a wide information of filmed movies with great and active response from the audience community. Instead of "five stars rating system", they maintain a "ten stars rating system" to improve on the rating sensibility of how worthy a movie should be watched. A rating system like this would be very useful, beneficial and appreciated with some reviews available at the same time. Back to Youtube, not many videos are filmed or made to entertain people in the same way as those commercial movies. Sometimes I just do not feel the necessity to have a rating system on Youtube, when I have no idea which parameter I should follow to rate a video featuring some bad news. It is the team of Youtube to decide which interactive elements to be maintained or to get rid of.

The above picture illustrates a "troll face"

Have you heard of "troll"? You might have met with trolls but not knowing they are referred as trolls. In Internet slang, troll is someone who posts inflammatory, extraneous or off-topic messages in an online community. These people are almost everywhere. The bigger the population of an online community, the bigger the population of such trolls in the community as well. Why do I mention a new term here? Well, let's conduct some trials. Try to surf on Youtube to find as many videos with a moderate number of view counts as you can. You would be able track the trace of such a trolling activity when a video has been uploaded for a period of time until a troll can actually reach the site. And here comes their favourite agenda - giving some ridiculously juvenile and irrelevant remarks and a dislike, or more than a dislike if the troll has multiple accounts. You can hardly find a video with no dislikes, even if it is featuring sheer artistic performance. Under the same analogy, they would rate for the lowest star if possible, when they do not feel comfortable with the growing view counts and relatively high rating stars of a video. Perhaps you don't even know "Baby" by Justin Bieber has set a new record by collecting the greatest number of dislikes - about twice the number of likes. Do people really hate him so much?

Let alone the trolls. We cannot eliminate them as they are abusing their rights legally. Any democratic platforms are bound to these trolls. But certain actions can be taken to curb their activity. I recommend Youtube to remove the dislike buttons. By the way, what is the point to have this function? If we dislike someone, we don't express ourselves by telling him "hey dude, I dislike you." Instead, a preferred action would be telling him which aspect we would hope him to reflect on or change. Dislike is way too negative. This function could potentially harbour a community accompanied with hatred, jealousy and discouraging environment. I would agree to preserve the dislike button if it can bring a constructive means even without the presence of trolls. If you are thinking that you want to preserve the dislike button because you can take a look at its number while deciding if you want to spend your time watching the video, why don't you take a look at the numbers of view counts and likes, since trolling might give you a false feedback, assuming trolling does not target its positive feedback? In my humble opinion, the percentage of people who liked a video is enough for us to decide if a video should be watched. Thus, my another recommendation for Youtube would be showing the percentage, for instance, 25 out of 1000 people who watched the video have liked the video, thus giving a percentage of 2.5%.

It would not be wise to disable all comments in all videos due to trolling as we still need some constructive responses. At least inappropriate comments can still be flagged, reported and hid from public. By the way, if a video is really featuring something we don't like, personally I don't think it is a must to express ourselves. We have to accept the fact that having the urge to express such a dislike or negative sentimental thoughts to something is actually lack of self-cultivation, and being angry is an emotional penalty to no one other than ourselves. We just need to be moderate to build a harmony community.

Poor customer service

Since I am having holiday until early in March, I would really like to enjoy this precious period by doing something else besides communicating with the world via Internet. As an ASTRO user, I used to subscribe to some channels that I prefer to watch such as sports channels and documentary channels. However it would be wasteful to keep on subscribing to these channels considering the fact that I was staying in college for months while none of my family members is interested in sport or documentary. Now it is time to resubscribe to those channels.

On the last day of 2010, I browsed through the official website of ASTRO to gather some information and found out recently there is a newly introduced package called high definition (HD) package which includes some sport and documentary channels! I was so delighted. I made some calls to seek for customer service, and as expected, we will need to reinstall the hardwares. However the installation fee and the cost of new hardwares are waived as long as you are bound to an one-year-contract with extra RM20 added to current subscription fee per month, which is quite reasonable. I was promised that their technical team would reach within 10 days. What? 10 days?

"Maybe this HD package is in a high demand in Alor Star nowadays," I thought.

So the days passed by until it was the seventh day of waiting. I was wondering, if they do take care of customer satisfactory, they wouldn't choose to perform the installation procedure on the last day of promised period. I tried to reach the customer service again, and he confirmed with me the technical team will surely contact my father as the account holder in the next few days. So I kept on waiting. I hoped it wouldn't take long because there were some interesting football matches I would really like to catch up. Moreover, my holiday is going to end soon with everyday passing by so swiftly.

It was the tenth day, and I realised they had missed out the important phrase. The "ten days" was meant to be "ten working days". Thus I was again told to wait for a few days in frustration. However we didn't receive any phone call even though we had been waiting for their service for more than 10 working days!

I constructed an email to voice out my anger and disappointment. Having called ASTRO for more than 8 times, I wasted about RM10 as I needed to key in the numbers, listening to the repeated instructions for a considerably long time that charges during the calls. To my surprise, it was clearly stated my email would be read and replied within another 3 days. I recalled my customer service with Dell when I discovered my newly bought laptop was having some problems with a faulty hard disc inside. I sent an email on the first day, and got the hard disc exchanged on the second day. I was so shocked by their efficiency.

I couldn't wait anymore. I got the phone numbers of the technician in charge of my residential area and started calling him. However, the office number directed my call into irritating voice mails, whereas no one picked up my call when I dialed the cell phone number. This lasted for 3 days.

When I was about to cancel my subscription, they contacted us. Right at the time I was constructing this blog post, 17 days after my initial call to subscribe the HD package. Typical customer service in Malaysia, I would say. Don't ever think you can always dominate and monopoly the market when the fundamental support is actually from customer's trust.

And, customer's trust is earned, not given.

Relativity

This post is just something I figure out and find it interesting to share with. It might make some sense to relate basic scientific facts to our life.

Imagine there is a container with gas particles moving inside it randomly but following the fundamental laws of motion. They are atoms and molecules, the building blocks of any other complexes. Not going into too much scientific details, we know any atom would consist of subatomic particles such as proton, electron and neutron. In higher academic level, scholars divide these particles into quarks and leptons, and so on whenever new discoveries are made, possibly to be smaller than any scale we could ever imagine. In a simple way to draw up a conclusion, no matter how small the particles are, still, they are masses that occupy space, and undergo motions or are relatively stationary at any split second under the fixed ways they behave as one part of this world.

By understanding mass-energy equivalency, we know that our universe is at a dynamic environment yet constantly conserving its potential as a mass or energy as motion. By understanding Newton's first law, we can say an object would travel in a straight line with constant velocity or would not move provided no external force is exerted. I'm not going to give more examples of laws as it has clearly shown that the masses follow the rule, and this is the law of nature, which wouldn't change. No matter how complex a system is, none of the small mass could choose to defy these laws. In fact, they don't have the "ability" to "choose", they just obey whatever laws that are fixed.

Imagine a simple electrical circuit is set up by using copper wires, batteries and a light bulb. It would be complex enough to just look at the part of copper wire when the circuit is completed. There are multitude number of electrons moving at different velocities at any instant because each single electron would be situated at a totally different situation which is a combination of forces pushing or pulling the electron by different factors, such as electric field, magnetic field, gravitational field and so on. People do not normally take care of such a complexity as it is unnecessary to do so because by convention, any measurement is made under an error and uncertainty that may be omitted. It is impossible to be done as no super computer can handle such an intense calculation too. Thus, an ammeter that reads at particular sensitivity and accuracy will get the job done easier.

And the examples shown above derive from non-living things. This post would be a solely low level, not-so-precise and physics related academic post in general terminologies if I stop writing here. So I would like to relate the above statements to our life.

Living organisms, undergo movement and locomotion under controlled. In the kingdom of Animalia, if I'm not mistaken, all organisms have a nervous system controlled by the neuronal activity integrated organ called brain. The influx of sodium ions into the axon as well as the attachment of neurotransmitters into the receptors happening at synaptic cleft, which is the small gap between two neurons illustrate the simple concept of how the messages are being transmitted in the form of electrical pulses in these animals especially in human. No one knows exactly how our brains work, although some achievements have been made in brain researches to successfully identify different regions of brain separated by its functionality. It is even more complicated when we try to figure out and analyse how human mind works based on what the human population has understood at the perspective of science and logic.

Each human motion is controlled by the brain, the extremely complicated network of synapses and neurons with electrical messages being transmitted all time long. If I relate the natural law of motions into every mass included in this nervous system, and if and only if it is true, we, the human beings, are a set of combined masses, which obey the fixed laws, and cannot be changed by itself! Thus, the human motion is itself a natural act, controlled by the mind, which is an abstract representative of a network of "masses" that act naturally. Thus I would say, with each act that we have done, and act that we will have it done in the future, our life has been indirectly fixed, just like the way the laws are fixed. You might argue that we could change our mind anytime and refute this theory. As I've mentioned, each act, including changing our mind, is still being "controlled" by the neuronal activity, that would not "change" by itself. It is included.

Life is not just about an individual matter. It is the world, the interactions between people, the abiotic factors and biotic factors, the history and so on. We think, perceive, learn, and develop our mindset, and this is even more complex than the description of previous paragraph. Thus, I would symbolise every person as a mass, the influencing power as its inertia, and the historical background and abiotic factors as different fields, and there ends up being a mixture of content under different motions, following the laws! You could say, in a pessimistic way, that we cannot change what would happen in the future. Our fate and destiny has been written. Of course we can say we would fail the test without study, and we would have chosen to do that if we wanted. But now we have passed the test, and it happened out of many possible outcomes, but what happened is only that happened. There is only one result. If we shift the timeline to before the test, and it wouldn't be wrong to propose "no matter how your result is, it is fixed." This is an act, a happening, symbolised by the vector and magnitude of motion of a mass after a "collision".

So hereby I suggest a new relativity, the relativity of natural relation between each aspect stated above, and no matter what it is. Of course this is not fully a professional proposal and I'm just an ordinary student of age 19 who has only completed his A-Level course. This is definitely a theory with loopholes and flaws. But I just couldn't help to share this as it is really interesting.

And at some point, I believe it is true =)

Reflection (Part 1)

Having participated in Biro Tatanegara (BTN) course that lasted for five days, I'm going to share what was going on throughout the camp. I had the urge to share my point of views while I was having the course, however it is not easy to recall every single incident that happened and come out with an overall review based on what I had been thinking.

BTN, in case you have not come across with this term, and if I'm not mistaken, was introduced at the early age to mould the youngsters who were thought to raise disciplinary problems in school. Recently it was further modified to fulfill the need to instill patriotism in the government servants and those government-servant-to-be. I guess this is also one of those preventive measures in reducing brain drain.

We didn't have enough sleep during the course, but we did not need to worry about hunger. They provided six meals including breakfast, lunch and dinner daily. Teatime would fill in every empty slot of schedule. You would never feel hungry. There would be almost at least a piece of chicken and a fish for every participant in every meal, which is quite costly. The accommodation was the best part of the camp. We were provided a clean dorm with eight bunk beds and new furniture. The campsite is relatively isolated from the city and near to a beach, thus we would feel the calm and windy weather.

On the first day, I was so surprised to find out the campsite actually has a wifi source, and managed to steal some time and stay connected to Facebook for a while before our mobile phones were confiscated throughout the next four days. However most Maxis users received poor signals from the base stations of mobile phones in this remote area. Despite the fact that even if we took control of our own mobile phones, we cannot connect to the outside world with no signal coverage, still, I guess 107 of us were all having a hard time without mobile phone in our pockets.

The whole course was just mainly about presentations and group trainings that involves some aspects to build a civil minded and patriotic soul. Every morning we had to wake up at 5.30am, slightly late comparing to Muslims. We had to take part in so called moral lessons when the Muslims were attending for their morning prayers. After that there would be morning training session. I did not have any experience in marching or foot drill, and it is embarrassing and insulting when the commanders were no happy for he expected everyone of us must have joined a uniformed unit or national service before.

In my opinion, it is just a personal matter whether anyone of us chose to join a uniformed unit, and don't take that as a compulsory when it seems that joining a uniformed unit would greatly help one to obtain extra co-curriculum merit and secure your university seat. Just allow me to speak a little out of topic, I just find it ridiculous when people were so surprised to find out the fact that I, as a PSD scholarship holder, do not hold any certificate of a uniformed team at all. My point is simple, everyone has his or her own liking, interest and time management. When the government is practicing a moderate way of encouraging youngsters to take part in uniformed unit, we can make up our mind to give a full commitment in other kind of co-curriculum activities and the outcomes are beneficial as well.

Back to the marching part in every morning, I truly enjoyed the session as I learn something new instead of listening to cliche that has been aggressively reiterated during speeches given by trainers and facilitators. However when I further analyse the speech content as well as activities curriculum, I notice they had unevenly distributed what they want us to learn and understand in the course by national civic bureau. We were exposed to the content of constitution of Malaysia in different ways. However they just focused on some important clauses. According to the syllabus stated in the official website of national civic bureau, we are supposed to learn about the latest issues, patriotism, the nation history, the government system, social contract, constitution of Malaysia and others. However what had been greatly emphasised was the social contract and some particular facts included in the constitution. I'm glad to learn all of these, and eventually I catch the main point and agenda of the course, which is to indoctrinate participants to understand the social contract based on constitution. Not to say we learn only a little about others but honestly I was a little annoyed by the way it had been emphasised.

Nevertheless, at some point I'm still holding on to my ideology. I would reflect on it and figure out more to share with you next time.

BTN

Finally the final examination is over and this definitely puts my A-Level course to an end. I have given my best shot in eight of the papers and hopefully I would be able to obtain the newly introduced and also the highest grade of the grading system, A* (A star, quite similar to the A+ in SPM). Before going home, all of us would need to attend BTN (National Civics Bureau), a course that is prepared by the government for those students heading oversea in the future and others. The aim of this course is mainly about instilling patriotism by exposing each of us to historical lessons. This should be interesting, however I'm a little worried as when I was digging some information regarding this course, I came across with a lot of negative feedback. One of my seniors who has already taken the course advised me not to take what would soon be exposed to myself personally. Some controversy arose, and issues were discussed as some news reported that BTN has been proven unfruitful to fulfill the aim, and including some sensitive and biased remarks. At that time, our Prime Minister had shown up and promised the syllabus of BTN would be further speculated and made vary to synchronise the aim when political parties were hotly debating about whether to abolish this controversial course or not. So it remains until now, and it is my turn to experience it. I'm sure I would have a lot of stories to share here after this. Hopefully it does change in a positive way after coming across with intense criticism.

p/s : I spent a number of money, just to buy the strictly designated costume, and everyone needs to do so.

Censored

This is how the front cover page of TIME magazine gazetted in the first week of October should be.

I received it. But it has been censored by marker pen.

IELTS result

Finally the IELTS result is released! Here is my result:

Listening: 8.5
Reading: 8.5
Writing: 7.5
Speaking: 6.0 =(

Total: 8.5 + 8.5 + 7.5 + 6.0 = 30.5
Overall band score = 30.5/4 = 7.625 ≈ 7.5

Here is the reference of band score:

9. Expert User - native speaker level of the language.

8. Very Good User - excellent command of the language, a few mistakes only

7. Good User - handles language well, some inaccuracies, communicates adequately

6. Competent User - reasonable control of the language, difficulties with unfamiliar

5. Modest User - adequate in own area, difficulties with complex structures

4. Limited User - adequate only in familiar areas, difficulty understanding expression

3. Very Limited User - problems communicating, limited communication abilities

2. Intermittent User - many difficulties, basic information only

1. Non User - understands a few isolated words only

I am quite satisfied with the overall performance despite the poor response rated for my speaking test. However I can't recall much regarding the experience during the tests.

I tried my best and stretched my ears to the max during listening test. However I couldn't catch up the fast conversation by some speakers with thick British accent in one of the parts. I have got some luck to score well in reading test.

Although 7.5 is lower than 8.5, it is still considered as a relatively high band in writing. I think I did pretty well in that paper as I applied a wide range of vocabulary and structures of sentences in appropriate ways. I wouldn't have achieved this band if I did not force myself to pick up the habit of blogging and intensive writing since I failed to score well in SPM.

The examiner who conducted my speaking test was very professional. She is a woman of more than 60 and has a perfect pronunciation. However, she looked very unfriendly, serious and strict. I tried my best to give my best answer for every question or task given, but I just couldn't escape from the fate of getting such an unacceptable band. In fact, if I obtained a band higher than 6.0 for speaking, even by only an addition of 0.5, the overall band score would be 8.0 or higher! =)

In conclusion, IELTS test is interesting and exciting. Every candidate needs to pay full attention to focus on every test after a certain period of training and preparation. Having boosted with confidence, a little luck is still desired.

Respect our name

It has been a long time since I noticed quite a number of my friends have preferred people to address them by their own coined nickname. In my opinion it has nothing wrong to have a nickname for better recognition among newly met friends, as long as it is related to your abbreviation of your name, your character, your appearance and others. For example, my name is Jin Xiang. Some of my Malay friends find it hard to pronounce words starting with the alphabet "X", so I always recommend them to address me in the way they pronounce "Siang" in Malay language. Both of the words are homonym, moreover the word "Siang" brings the meaning of morning in their language. Some of my Indian friends have long names, so they abbreviate it.

Normally Chinese names would not appear to be too long nor too complicated. It usually consists of three words - rarely two or four, and the first word is the surname that enables you to track back your origins and the line of ancestors. For instance, my full name is Lui Jin Xiang, a typical Chinese name that does not fit into the first and last name system existing in Europe because people tend to relate first name to surname. In order to show my Chinese name as Lui Jin Xiang, it is a must to give my name by Lui as last name. We show respect to our ancestors, so we don't put it behind. So, for me it is a little annoying to categorise my surname as last name.

Perhaps you don't know, or even some of the Chinese don't even feel the importance and underlying obligation to be proud of your surname as well as your name given by your parents. It shows a good example of how influential it can be, when we come across with some historical facts of some heroes sharing the same surname with us did something great, we would feel glad and honored. How if that person had been notorious? We would really feel guilty and sorry for him. There lies an invisible link among Chinese of same surname. How about the name given by your parents? Do you think it does not carry any meaning? Or they had not been considerate enough to give you a unique name you desire?

And here comes the main point of updating this post. I do wonder what the motive of getting an unnecessary nickname is. I have no comment on people who changed their names because of some beliefs and religious needs. I guess every Christian would need to add an English name in front of their surnames for the reason I have not discovered. However sometime I sense that several of those who changed their names, either in a formal or informal way, have shown disrespect to their own identities and sheer western advocacy. Maybe you don't like to live with your current name because it is too common, fine, reflect on what you have omitted, feel obligated and rectify it. The reason is simple. It is your identity granted by your parents! Appreciate the only naming system that conserves you and your ancestors' identity relations.